I'm a results-oriented professional with over 10 years of experience in logistics, engineering support, customer and technical support, technical writing, and operations management. My background bridges the gap between technical expertise and clear communication. In my warehouse management role, I streamlined processes, leading to increase in efficiency and on-time performance. My passion for engineering led me to pursue an engineering associate position where I gained experience in prototyping and product development. I leverage my technical skills as a Senior Technical Support Specialist/Technical Writer, creating user-friendly documentation and training materials and troubleshooting and resolving complex technical problems for internal and external customers.
In addition to my professional experience, I manage my own business, a company specializing in prototyping, 3D printing, product design, and small hobby products.
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